The use of customer service chatbots has grown rapidly. Maybe a little too rapidly, according to Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at 麻豆传媒网站 Desautels....
What does it mean to literate in the age of artificial intelligence? According to Kate Arthur (EMBA 2021) , literacy is about more than knowing how to read or write, it鈥檚 about having the tools to...
Join us for an online info-session on Friday, September 26 to learn more about Experiential Learning at Desautels./desautelsCategory:聽Desautels Faculty of Management
Authors:聽Rishad Habib, Ekin Ok, Karl Aquino, Siddhanth Mookerjee and Yann Cornil
Publication: Journal of Consumer Research
Forthcoming
Published online 04 April 2025
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Authors: Sena Onen Oz, Mehmet Gumus, and Wei Qi
Publication: Production and Operations Management
Forthcoming, Express: first published online 9 May 2025
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Authors: Heewon Chae, Daphne Demetry, Deepak Nayak, and Todd Schifeling
Publication: Academy of Management Journal
Forthcoming, Articles In Press: published online 31 March 2025
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