Alumni /cybersafe/taxonomy/term/221/all en MyThesis Issue Resolved /cybersafe/channels/news/mythesis-issue-resolved-372835 <p><strong>Update:</strong><br /> The issue affecting MyThesis has now been resolved, and the platform is fully accessible again.</p> <p>鶹ýվ IT Services has confirmed that services are operating normally. Users can now resume accessing and submitting thesis-related content as usual.</p> <p>We appreciate your patience and understanding while this issue was being addressed.</p> <p><strong>Original message:</strong></p> <p>MyThesis is currently unavailable, and users may be unable to access or submit thesis-related content at this time.</p> Mon, 04 May 2026 14:57:49 +0000 admin 4590 at /cybersafe RESOLVED: 鶹ýվ websites loading slowly for users off campus /cybersafe/channels/news/resolved-mcgill-websites-loading-slowly-users-campus-372396 <p>Update (April 13, 2026): This issue is now resolved.</p> <p>Original announcement (published Friday, April 10, 2026): 鶹ýվ websites are loading very slowly for users off campus due to a technical issue. 鶹ýվ users are advised to use the <a href="https://mcgill.service-now.com/itportal?id=kb_article_view&amp;sysparm_article=KB0010687">Virtual Private Network (VPN)</a> until this is resolved.</p> <p>We thank you for your patience. </p> Fri, 10 Apr 2026 20:47:34 +0000 admin 4573 at /cybersafe IT Services' 2025 Annual Report now available! /cybersafe/channels/news/it-services-2025-annual-report-now-available-372283 <p>IT Services strives to “create seamless and engaging digital experiences” for the 鶹ýվ community. </p> <p>From tools that help students succeed to infrastructure upgrades and security enhancements, read the <a href="https://mcgill.ca/x/5gs" rel="noreferrer noopener">2025 IT Services’ Annual Report</a> to discover how we’re driving innovation and supporting students, faculty, and staff. </p> <p>Le service des TI s'efforce de "créer des expériences numériques fluides et engageantes" pour la communauté de 鶹ýվ.</p> Tue, 07 Apr 2026 14:03:51 +0000 admin 4572 at /cybersafe Resolved: Microsoft 365 services experiencing disruptions /cybersafe/channels/news/resolved-microsoft-365-services-experiencing-disruptions-370539 <p><strong>Update (Resolved): January 23, 7:00 a.m.</strong></p> <p>The login issue has now been resolved. Thank you for your patience while we worked to restore service.</p> <p> </p> <p><strong>Original message: January 22, 4:30 p.m.</strong></p> <p>Microsoft is reporting a service issue that may affect multiple Microsoft 365 services, including <strong>Exchange Online</strong>, the <strong>Microsoft 365 suite</strong>, <strong>OneDrive</strong>, and <strong>SharePoint Online</strong>.</p> <p><strong>What you may notice:</strong></p> Thu, 22 Jan 2026 21:55:34 +0000 admin 4524 at /cybersafe