�鶹��ý��վ News - Administration

Service Restored: REDCap System is back online

webfull — Mon, 02 Mar 2026 13:35:13 +0000

Update:

The REDCap system (Administration & Research) is now back online and fully operational.

The necessary updates and security measures have been completed, and service has been restored. We continue to monitor the system to ensure stability and security.

Thank you for your patience and understanding.

Original message posted yesterday:

The REDCap system (Administration & Research) has been temporarily shut down following the identification of critical vulnerabilities by the vendor.

Published: 2 March 2026

RESOLVED: Microsoft Teams Phone Issue: Outbound External PSTN Calls Unavailable

webfull — Tue, 10 Feb 2026 14:27:31 +0000

We are currently experiencing an issue where outbound external calls from Microsoft Teams phone are not functioning. Our team is actively investigating the cause. Incoming calls and internal Teams calls are not impacted at this time.

Published: 29 November 2024

Resolved: Copilot file upload limit

webfull — Wed, 26 Feb 2025 18:28:09 +0000

Resolved.

Please be advised that MS Copilot chat is only allowing file uploads up to 1MB at this time. Microsoft is investigating the matter, and we will communicate any updates we receive.

Published: 13 February 2024

Have you spotted these clues in your �鶹��ý��վ email?

webfull — Fri, 24 Jan 2025 15:03:12 +0000

Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your �鶹��ý��վ email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.

Keep an eye out for: phishing safety tips

Published: 24 January 2025

Learn how to use Copilot AI module now on myCourses

webfull — Tue, 14 Jan 2025 19:21:57 +0000

Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more. Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.

Published: 14 January 2025

Microsoft 365 license deactivation warnings

webfull — Fri, 13 Dec 2024 14:54:10 +0000

IT Services recently migrated many Webex softphone users to Teams Phone.

As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) It is a legitimate message from Microsoft.

All �鶹��ý��վ faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the type of Microsoft 365 license assigned to some users.

Published: 13 December 2024

Do not use Read.AI for �鶹��ý��վ purposes

webfull — Tue, 10 Dec 2024 16:56:31 +0000

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We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by �鶹��ý��վ faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.

�鶹��ý��վ must vet all IT solutions to ensure they safeguard data privacy and security. Read.AI has not been approved for teaching, research, or administrative activities at the University.

Published: 10 December 2024

Teams Phone replacing Webex softphone

webfull — Tue, 03 Dec 2024 20:24:19 +0000

We are transitioning Webex softphone users to Teams Phone throughout December. Our IT team will contact individual users to provide specific timelines.

The benefits of switching to Teams Phone include:

Reduced costs

Same calling functionality as Webex (internal and external calling)

Keeping existing phone numbers

The University is already using the platform for internal calling, meetings, and collaboration

Published: 3 December 2024

Update successful: Banner INB and Minerva are now up and running!

webfull — Tue, 13 Feb 2024 16:09:32 +0000

UPDATE SUCCESSFUL:

We would like to thank you for your patience during the recent Banner downtime.

The scheduled upgrade has been successfully completed and all related systems are now up and running!

ORIGINAL MESSAGE posted on March 12, 2023:

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IT Services is preparing for a required upgrade to Banner. Upgrading our systems on a regular basis is a fundamental activity that �鶹��ý��վ does to ensure we get the most functionality and security out of our tools and systems. 

Published: 13 February 2024

Administrative Staff Updates

webfull — Tue, 15 Oct 2019 15:13:52 +0000

The Human Resources Office in the Faculty of Arts is pleased to announce the latest updates to Administrative and Support Staff positions within the Faculty. Join us in wishing your colleagues well as they continue their important work in the Faculty.

Published: 15 October 2019